to Laura Shoaf

Dear Laura

You spoke very well on Monday morning but, I would expect that from a Chief Executive of your standing.

Both you and Dan spoke about a partnership with the public and of an intention to engage with the public.  Therefore, what exactly do you intend to do to foster and improve public participation other than by the Citizens' Panel and the usual brochures, leaflets and press releases?

Would a new partnership with the public extend to allowing, officially, climate activists like Chris Crean and me to each have one three minutes comment slot in meetings where the public are allowed to attend?  Such a concession is extremely tame, anything said is easily ignored and is precious little in the light of rising temperatures, floods and out of control wildfires around the planet.

Four years on from your declaration of a climate emergency but I still see that your HQ gets only an 'E' rating for energy efficiency.  It should be at least a 'C'.  This behaviour invites a charge of hypocrisy and of fiddling while Rome burns - record temperatures for them over the next ten days I have just heard on national news.  And, a charge of not just no leadership but of wrong leadership from your continuing destruction of the region's very last mainline railway for a tramline, of all things, to worsen the climate crisis.

I would urge you to listen to Chris Packham and Lord Deben speaking for seven minutes on the 'Today' programme on Saturday 8 July at 1:39:00.  Here:  https://www.bbc.co.uk/sounds/play/m001np1h  Available for 24 days

Lord Deben said, to each of us:

"Are you doing what is necessary to fight climate change? ... The Climate Change Committee has shown how you reach net zero."

When will you do what Lord Deben is urging and take Chris Packham seriously?

Best wishes for some urgency in this worsening climate crisis and in shortages of vital resources - even water with wrong action and apathy/negligence, over decades, from the water companies.