Water meters and usage

Since 1990 all new build home built must have a water meter fitted by law. From 2025, South Staffs Water is starting a programme to fit a water meter at every property that does not currently have one, where it is possible to do so, over the next decade. Over 130,000 are planned to be fitted between 2025-2030, with the remainder by 2035. Alongside another large reduction of leakage levels, fitting these meters will play an important part of ensuring we have enough water to go around to meet human demand and ensure the environment is protected. You can find out more here: https://www.south-staffs-water.co.uk/about-us/our-strategies-and-plans/our-water-resources-management-plan 

Water supplied to customers across the South Staffs region is taken from the River Severn, over 20 underground aquifers and a major reservoir which provides water to customers, you can find out more about it here: https://www.south-staffs-water.co.uk/environment/managing-water-resources/where-our-water-comes-from/. At this time we are not planning to increase the size of our Blithfield Reservoir, but this is an option that we can bring into our plans if the situation changes, e.g. we receive less rainfall over time, or demand for water rises quicker than forecast.

 

As you are a metered customer, you can work out your usage from your recent water bills. On your bill, following an actual meter reading being taken, it will show you the amount of water used in meters cubed (m3). You can then convert this to litres - 1 cubic meters/day = 1,000 liters/day – to work out your daily usage. The company is currently looking at the best ways to provide this information through an online portal, or similar,  for customers to make it easy for them to track their water usage. 

 

Regards,

South Staffs Water – Your water your say team