Five Ways/Broad Street multi-modal mix up

Thanks Ingrid for all your work on our behalf.  And, to the rest of you, this:-

Is there anyone else out there really browned off by our continuingly dreadful bus service into Brum city centre on the last, slow section from Edgbaston?

• Still a diversion on narrow roads packed with parked cars.
• No buses are using the Five Ways underpass that is blocked by the two most colossal crash barriers I have ever seen.
• Broad Street is still not available for our buses.
• Not even trams are in use.  Or are they now?
• If we change for the tram, we then have a maximum wait of 15 mins for the tram to take us on the direct route into the city centre.
• So a toss up between staying on the bus or waiting for the tram - impossible to know which is quickest!

If you are unimpressed or, just love the modal mix up mish mash, please tell them what you think at:

customerservices@tfwm.org.uk

They love praise and compliments, remember.  So tell them you just love it, please!