You are correct that the concessionary price of £1.50 for pre-9:30am travel with National Express West Midlands (NXWM) applies to customers who hold a valid concessionary travel pass. Holders of a concessionary pass who are regular pre-9:30am travellers can purchase a pre-9:30am pass which currently costs £32 for 4 weeks travel if that is cost effective to do so. Alternatively, there is the option of paying for this monthly by direct debit which costs £30 per month.
On board buses, tickets can be purchased using a credit or debit card via contactless payments or with mobile devices providing there is a bank card linked to the phone to allow for contactless payments, or cash. Swift cards are another method of paying for travel with a choice of tickets and ways to pay.
The £2 bus ticket is for a single journey only and does not permit multiple journeys on this ticket. Single journey tickets can be purchased using any of the above methods of payment.
Customers can purchase daily tickets, for example the 1-day nbus ticket costs £4.80 which allows unlimited travel for one day in the West Midlands.
If a passenger is using a Swift card for a number of journeys in one day this will be capped at £4.80 regardless of the operator you travel with. I understand that NXWM operate a similar scheme called Tap & Cap where you can make as many journeys as you like on NXWM buses, using the same contactless card or device, and NXWM will cap the fare so that customers don’t pay more than they should. Further details regarding NXWM’s Tap & Cap can be found here.
Full details regarding all available pass and ticket options can be found using the TfWM ticket finder here.
If you have specific queries regarding ticketing options you can also call our ticketing team on 0345 303 6760 or start a live chat from the ‘Contact us’ page on our website.
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