Key features for the £88 million transformation plan include:
• Lower and streamlined fares – with prices frozen to 2018 level until 2025
• Enhanced bus network with greater operating hours, increased frequency and greater integration with other transport services
• Boost the Safer Travel team with nine extra uniformed transport safety officers to offer greater protection and reassurance to passengers
• Create a Bus Passenger Charter to set out clear pledges for customer satisfaction and retention
TfWM, councils and operators already work closely through the West Midlands Bus Alliance and our existing Enhanced Partnership will be extended to support the BSIP delivery.
https://www.wmca.org.uk/news/lower-fares-and-more-uniformed-safety-officers-part-of-88m-plan-for-bus-services-across-west-midlands
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